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Urgent Opening For Senior Manager - Telesales Based @ Gurgaon

9 - 14 Years

Gurgaon

INR 8,00,000 - 18,00,000 PA.

Posted: 16 days ago

Job Description


Hi Everyone,
Position Senior Manager Telesales
Exp 9+years
To look after entire 100 seats outbound sales operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system.
Determines operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
Develops systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
Maintains and improves by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Prepares performance reports by collecting, analyzing, and summarizing data and trends.
Regards
Prinkal
Prinkal.anand@frankfinn.com


Salary: INR 8,00,000 - 18,00,000 PA.
Industry: Education / Teaching / Training
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Senior Management
Role: Head/VP/GM-Operations
Employment Type: Full Time, Permanent

Company Profile

FRANKFINN AVIATION SERVICES PVT. LTD
FRANKFINN AVIATION SERVICES PVT. LTD
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Contact Details

Recruiter Name:prinkal

Contact Company:FRANKFINN AVIATION SERVICES PVT. LTD

Telephone:45664400

Email :prinkal.anand@frankfinn.com

Address :5th Floor, Tower B , Unitech World Cyber Park, GURGAON, Haryana - 122001,India

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